Database Upgrade With Delayed Operations
Scheduled Maintenance Report for Hologram
The scheduled maintenance has been completed.
Posted May 04, 2023 - 16:00 UTC
The upgrade completed successfully. All services are starting up now and will catch up on the backlog of queued operations over the next half hour.
Posted May 04, 2023 - 15:58 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 04, 2023 - 15:01 UTC
This planned maintenance window has been rescheduled to Thursday 15:00 UTC / 10:00 CT.

We apologize for any inconvenience.
Posted May 01, 2023 - 14:25 UTC
Hologram will be performing a database upgrade during this time period which will require pausing the processing of some operations during part of this window. While things are paused, there will be delays processing some SIM card management operations and MT SMS. Usage reporting and billing will also be delayed.
There will be no impact to any connectivity or cellular data services and all backlogged operations will process as soon as the upgrade is completed.
Posted Apr 24, 2023 - 16:03 UTC
This scheduled maintenance affected: Cellular Networking (SMS over cellular - Device Terminated) and SIM Management (SIM Card Administrative Operations, Hyper SIM EUICC Operations, Data Usage Reporting and Billing).