Update - We are continuing to investigate this issue.
Oct 09, 2026 - 16:59 UTC
Investigating - We are currently investigating an issue where our Global-3 profiles cannot send or receive SMS messages when connected to AT&T.

These same profiles do not have any issues with other networks. Data transfer remains unaffected. All other profiles remain unaffected.

Oct 09, 2026 - 16:52 UTC

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This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

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REST API Operational
SIM management dashboard Operational
Global-1 (G1) profile Operational
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Operational
Global-2 (G2) profile Operational
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Operational
Global-3 (G3) profile Partial Outage
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Partial Outage
USA-1 (US1) profile Operational
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Operational
USA-2 (US2) profile Operational
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Operational
Canada-1 (CA1) profile Operational
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Operational
Data Services Operational
Events and Alerts Operational
Secure tunneling with Spacebridge Operational
Inbound Messaging API Operational
Hyper SIM eUICC Operations Operational
Hologram website Operational
Hologram store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 9, 2026

Unresolved incident: Global-3 profiles unable to send or receive SMS on AT&T.

Oct 8, 2026

Resolved - Alerts created for data limits or data warnings sent out an additional notification after an update to data limit functionality in our API. Paused SIMs were not affected by this change.
Oct 8, 16:00 UTC

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.