All Systems Operational

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Operational
Device Dashboard
Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Operational
Data Services Operational
Data Engine and Routes Operational
SMS over IP
Operational
SpaceBridge Tunneling
Operational
Inbound Messaging API Operational
Hologram Website
Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 1, 2023

No incidents reported today.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Resolved - This incident has been resolved.
Sep 19, 22:01 UTC
Monitoring - We are seeing traffic properly being rerouted away from the broken link and succeeding, and close to normal levels. We will continue monitoring this new route with our partners.
Sep 19, 21:11 UTC
Update - After reviewing different approaches with our upstream partners, they have started routing traffic via a different link. We don't have an ETA yet to full resolution but we are seeing some 4G registrations succeed.
Sep 19, 20:03 UTC
Identified - Our upstream partners have traced the incident to a cut MedNautilus fiber cable and are working to reroute traffic
Sep 19, 17:29 UTC
Investigating - We are seeing an issue preventing some SIM cards with the 8935* prefix from being able to attach to the network and pass data. We have escalated this to upstream carrier partners and they are actively investigating.
Sep 19, 16:36 UTC
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.