All Systems Operational

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This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Operational
Device Dashboard Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Operational
Data Services Operational
Data Engine and Routes Operational
SMS over IP Operational
SpaceBridge Tunneling Operational
Inbound Messaging API Operational
Hologram Website Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming maintenance on our Global-1 (89445*) profiles Mar 9, 2026 10:00-11:00 UTC

This maintenance will impact SIM card Administrative Operations (activations, state/plan changes) only affecting G1 (89445*) profiles.

Connectivity is not impacted.
Posted on Feb 24, 2026 - 16:15 UTC
Feb 28, 2026

No incidents reported today.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Connectivity issues on USA-2/Verizon profiles (ICCID prefix 89148*)
Resolved - This incident has been resolved.
Feb 25, 05:01 UTC
Update - Our metrics show that sessions and data transfer have stabilized to pre-incident levels.

We are continuing to monitor for the time being for any further issues and will provide updates as needed.
Feb 25, 03:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 14:34 UTC
Investigating - We are currently investigating a reported issue on our USA-2/Verizon profiles (ICCID prefix 89148*). We are seeing devices having trouble establishing and maintaining sessions on 4G/LTE. We are actively working with our upstream partners on a resolution and we'll provide updates as more information becomes available.
Feb 24, 04:13 UTC
Feb 24, 2026
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026
Delayed SIM Operations on Global-1 SIMs
Resolved - The backlog has been cleared.
Feb 21, 01:13 UTC
Investigating - There is a currently a backlog delaying SIM operations on some of the Global-1 profiles. Backlog is processing and some customers may experience delays.

Cellular network and other API services are unaffected.
Feb 20, 22:17 UTC
Feb 20, 2026
Feb 19, 2026
Upcoming maintenance on our Global-1 (89445*) profiles
Completed - The scheduled maintenance has been completed.
Feb 19, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:00 UTC
Scheduled - This maintenance will impact SIM card Administrative Operations (activations, state/plan changes) only affecting G1 (89445*) profiles.

Connectivity is not impacted.
Feb 3, 19:12 UTC
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

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