Monitoring - A fix has been implemented and we are monitoring the results.
Aug 8, 20:50 UTC
Identified - Hologram Engineers have identified an issue with the usage consumer from one of our carrier partners. We are investigating a fix. Connectivity is not affected
Aug 8, 19:39 UTC

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Degraded Performance
Device Dashboard ? Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Degraded Performance
Data Services Operational
Data Engine and Routes Operational
SMS over IP ? Operational
SpaceBridge Tunneling ? Operational
Inbound Messaging API Operational
Hologram Website ? Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 9, 2022

No incidents reported today.

Aug 8, 2022

Unresolved incident: Delayed Usage Reporting.

Aug 7, 2022

No incidents reported.

Aug 6, 2022
Resolved - This incident has been resolved.
Aug 6, 17:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 17:02 UTC
Investigating - Hologram Engineers have identified an issue with the usage consumer from one of our carrier partners. We are investigating a fix. Connectivity is not affected
Aug 5, 16:55 UTC
Resolved - This incident has been resolved.
Aug 6, 01:12 UTC
Identified - There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
Aug 5, 16:24 UTC
Aug 5, 2022
Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022
Resolved - This incident has been resolved.
Aug 2, 00:45 UTC
Identified - There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
Aug 1, 16:20 UTC
Aug 1, 2022
Jul 31, 2022

No incidents reported.

Jul 30, 2022
Resolved - This incident has been resolved.
Jul 30, 14:56 UTC
Investigating - We are investigating delays in data usage reporting, data limits, and billing operations. Network connectivity and other services are unaffected by this issue.
Jul 28, 22:00 UTC
Jul 29, 2022

No incidents reported.

Jul 28, 2022
Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.