All Systems Operational
REST API Operational
Device Dashboard ? Operational
Data Engine Operational
SpaceBridge ? Operational
Cellular Network Operational
SMS ? Operational
Main Website and Store ? Operational
SMS over IP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Jul 22, 2019

No incidents reported today.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019
Resolved - Network traffic back at expected level. Engineering team escalating follow-up investigation with network partners and continuing to monitor for any change in service quality.
Jul 16, 01:11 UTC
Investigating - Engineering team investigating internal monitors reporting higher than standard threshold levels of network traffic.
Jul 16, 00:29 UTC
Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019
Resolved - This incident has been resolved.
Jul 11, 20:44 UTC
Monitoring - Engineers have redirected signaling traffic and congestion and delays are clearing. Hologram team continuing to monitor.
Jul 11, 16:53 UTC
Identified - Network engineers have identified issue causing some signaling congestion and delays which may affect some devices attaching to network. Resolution is in progress to reduce congestion and restore service to normal levels.
Jul 11, 16:03 UTC
Jul 10, 2019
Resolved - Payments processing provider has resolved issue and Hologram billing activities restored to normal service levels. Engineering team continuing to monitor.
Jul 10, 23:06 UTC
Identified - Our monitoring has detected a service issue with our billing processing provider. Billing activites may be unavailable at this time. Provider engineers are investigating issue and Hologram engineering is continuing to monitor. Cellular network and other services unaffected.
Jul 10, 22:01 UTC
Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.