All Systems Operational

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Operational
Device Dashboard Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Operational
Data Services Operational
Data Engine and Routes Operational
SMS over IP Operational
SpaceBridge Tunneling Operational
Inbound Messaging API Operational
Hologram Website Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming maintenance on our Global-1 (89445*) profiles Mar 9, 2026 10:00-11:00 UTC

This maintenance will impact SIM card Administrative Operations (activations, state/plan changes) only affecting G1 (89445*) profiles.

Connectivity is not impacted.
Posted on Feb 24, 2026 - 16:15 UTC
Feb 27, 2026

No incidents reported today.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Connectivity issues on USA-2/Verizon profiles (ICCID prefix 89148*)
Resolved - This incident has been resolved.
Feb 25, 05:01 UTC
Update - Our metrics show that sessions and data transfer have stabilized to pre-incident levels.

We are continuing to monitor for the time being for any further issues and will provide updates as needed.
Feb 25, 03:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 14:34 UTC
Investigating - We are currently investigating a reported issue on our USA-2/Verizon profiles (ICCID prefix 89148*). We are seeing devices having trouble establishing and maintaining sessions on 4G/LTE. We are actively working with our upstream partners on a resolution and we'll provide updates as more information becomes available.
Feb 24, 04:13 UTC
Feb 24, 2026
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026
Delayed SIM Operations on Global-1 SIMs
Resolved - The backlog has been cleared.
Feb 21, 01:13 UTC
Investigating - There is a currently a backlog delaying SIM operations on some of the Global-1 profiles. Backlog is processing and some customers may experience delays.

Cellular network and other API services are unaffected.
Feb 20, 22:17 UTC
Feb 20, 2026
Feb 19, 2026
Upcoming maintenance on our Global-1 (89445*) profiles
Completed - The scheduled maintenance has been completed.
Feb 19, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:00 UTC
Scheduled - This maintenance will impact SIM card Administrative Operations (activations, state/plan changes) only affecting G1 (89445*) profiles.

Connectivity is not impacted.
Feb 3, 19:12 UTC
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Global-2 SIM Maintenance
Completed - The scheduled maintenance has been completed.
Feb 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 06:00 UTC
Scheduled - There will be maintenance for SIMs with traffic routing through our European PoP on the Global-2 profile. This will not affect devices in the US with traffic routing through the US. The maintenance is expected to last 15 minutes. You may see your devices connect and route traffic through an alternative PoP during this time
Feb 11, 00:49 UTC
Partial Global-2 (8935*) outage
Resolved - This incident has been resolved.
Feb 13, 06:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 16:28 UTC
Investigating - One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.
Feb 12, 14:30 UTC
Global-3 SIM management scheduled maintenance
Completed - The scheduled maintenance has been completed.
Feb 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 12, 19:00 UTC
Scheduled - Our carrier partner is undergoing scheduled maintenance which will affect SIM card administrative for Global-3 SIMs. This will not affect connectivity. It will only affect administrative actions such as activations, deactivations and pauses for example.
Feb 12, 18:59 UTC
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