Hologram Status

All Systems Operational

REST API Operational

Device Dashboard Operational

Data Engine Operational

SpaceBridge Operational

Cellular Network Operational

SMS Operational

Main Website and Store Operational

SMS over IP Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

May 25, 2020

No incidents reported today.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

Delayed SIM Operations and SMS

Resolved - Backlogged SIM operations have been processed. SIM operations and SMS delivery have returned to normal.
May 19, 14:02 UTC

Identified - An issue has been identified with one of our carrier partners which is delaying SIM operations including activations, plan changing, pause/resume and SMS delivery. Cellular network and data engine services are unaffected.
May 19, 05:09 UTC

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.

May 11, 2020

Dashboard unavailable for some users

Resolved - Dashboard is once again available for all users.
May 11, 17:20 UTC

Update - We are continuing to work on a fix for this issue.
May 11, 16:41 UTC

Identified - System monitoring has detected the dashboard is partially unavailable for some users. The team is actively monitoring.
May 11, 16:41 UTC