Hologram Status

All Systems Operational

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

REST API Operational

SIM management dashboard Operational

Global-1 (G1) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

Global-2 (G2) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

Global-3 (G3) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

USA-1 (US1) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

USA-2 (US2) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

Canada-1 (CA1) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

Data Services Operational

Events and Alerts Operational

Secure tunneling with Spacebridge Operational

Inbound Messaging API Operational

Hyper SIM eUICC Operations Operational

Hologram website Operational

Hologram store Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov `6`, `2026`

No incidents reported today.

Nov `5`, `2026`

Global 2 data session degradation

Resolved - This incident has been resolved.
Nov 5, 21:02 UTC

Monitoring - The carrier has implemented a fix and we are now seeing traffic largely recovered.
Nov 5, 17:27 UTC

Identified - We have identified the issue and are working to resolve it. Currently we are expecting this to be resolved within an hour.
Nov 5, 16:32 UTC

Investigating - We're currently investigating an issue where Global 2 SIM profiles (SIM prefix 89357*) experience data sessions dropping and an inability to establish new ones. We're working with our upstream providers to triage and resolve the incident as quickly as possible
Nov 5, 14:49 UTC

Nov `4`, `2026`

No incidents reported.

Nov `3`, `2026`

Global 2 Service Disruption

Resolved - Our partners and internal testing confirm that this issue has been resolved, and data session stability has been returned to normal. Thank you for your patience and understanding.
Nov 3, 21:15 UTC

Monitoring - Our partner carrier has informed us that the issue causing the service disruption on Global 2 profiles has been resolved, and recovery procedures are currently underway. Normal traffic should be fully restored shortly, thank you for your patience and understanding.
Nov 3, 17:46 UTC

Investigating - We are currently investigating a possible service disruption affecting Global 2 SIMs (prefix 89357*)

We are working with our partner carriers to understand and resolve the issue, more information will be shared as it becomes available
Nov 3, 15:40 UTC

Global-3 US Point of Presence Maintenance

Completed - The scheduled maintenance has been completed.
Nov 3, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 03:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 20, 03:28 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 20, 03:25 UTC

Scheduled - We have a scheduled maintenance for our Global-3 US Point of Presence. This maintenance will involve work to improve our node redundancy, and active data sessions may experience a brief interruption.
Oct 20, 03:23 UTC

Nov `2`, `2026`

No incidents reported.

Nov `1`, `2026`

No incidents reported.

Oct `31`, `2026`

No incidents reported.

Oct `30`, `2026`

No incidents reported.

Oct `29`, `2026`

No incidents reported.

Oct `28`, `2026`

No incidents reported.

Oct `27`, `2026`

No incidents reported.

Oct `26`, `2026`

No incidents reported.

Oct `25`, `2026`

No incidents reported.

Oct `24`, `2026`

No incidents reported.

Oct `23`, `2026`

No incidents reported.