All Systems Operational
REST API Operational
Device Dashboard ? Operational
Data Engine Operational
SpaceBridge ? Operational
Cellular Network Operational
SMS ? Operational
Main Website and Store ? Operational
SMS over IP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Jan 29, 2020

No incidents reported today.

Jan 28, 2020

No incidents reported.

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020
Completed - The scheduled maintenance has been completed.
Jan 22, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 03:00 UTC
Scheduled - The Hologram engineering team will be performing routine maintenance on Wed. 2020-01-22, 03:00 UTC. During the maintenance window, cellular network service will be unaffected. Some customers using Data Engine messaging may notice slower response times. Please reach out to support@hologram.io if you experience issues.
Jan 13, 17:45 UTC
Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Resolved - Backlogged operations processed and SIM operations at standard service level.
Jan 16, 22:30 UTC
Monitoring - A fix has been implemented and backlogged operations are processed. Hologram team continuing to monitor.
Jan 16, 21:35 UTC
Investigating - Hologram engineering team investigating a potential issue delaying SIM operations including activations, plan changing, pause/resume and SMS delivery. Cellular network and data engine messaging services are unaffected.
Jan 16, 19:31 UTC
Resolved - This incident has been resolved.
Jan 16, 21:35 UTC
Monitoring - The Hologram engineering team is monitoring Spacebridge tunnel performance due to a warning of occasional packet loss based on network reporting. Cellular network service is unaffected.
Jan 16, 17:33 UTC
Jan 15, 2020

No incidents reported.