All Systems Operational
REST API Operational
Device Dashboard ? Operational
Data Engine Operational
SpaceBridge ? Operational
Cellular Network Operational
SMS ? Operational
Main Website and Store ? Operational
SMS over IP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance will affect SIM operations including activations, plan changes, and pause/resume commands. Customers will experience delays in these actions from the Hologram platform during this time. This maintenance is necessary for improvements to network SIM operations.

Impact: During the active work, there will be delays for SIM operations (activation, deactivation, pausing, and unpausing). Tower authentication, circuit-switched SMS, and data connectivity will not be affected.

We recommend avoiding performing critical maintenance or operations on devices during this maintenance window. If you have any questions, please feel free to reach out to support@hologram.io, and the Hologram team will be standing by during the maintenance window to answer any questions.
Posted on Aug 22, 00:45 UTC
API Response Time
Fetching
Past Incidents
Aug 22, 2019

No incidents reported today.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019
Resolved - This incident has been resolved and all backlogged SIM operations have been processed.
Aug 12, 14:17 UTC
Identified - Hologram engineering team has identified an issue delaying SIM operations including activations, plan changing, pause/resume and device-terminated SMS delivery. Issue has been escalated to upstream providers and is under investigation. Cellular network and data engine messaging services are unaffected.
Aug 12, 01:58 UTC
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.