All Systems Operational
REST API Operational
Device Dashboard ? Operational
Data Engine Operational
SpaceBridge ? Operational
Cellular Network Operational
SMS ? Operational
Main Website and Store ? Operational
SMS over IP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Routine Database Maintenance Nov 14, 01:00-05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 8, 20:30 UTC
Scheduled - The Hologram engineering team will be performing routine maintenance on Thu. 2019-11-13, 01:00 UTC. During the maintenance window, cellular network service will be unaffected. Some customers using the Hologram Dashboard and API may notice slower response times. Please reach out to support@hologram.io if you experience issues.
Nov 8, 20:30 UTC
API Response Time
Fetching
Past Incidents
Nov 13, 2019
Completed - The scheduled maintenance has been completed.
Nov 13, 02:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 01:00 UTC
Scheduled - The Hologram engineering team will be performing routine maintenance on Thu. 2019-11-13, 01:00 UTC. During the maintenance window, cellular network service will be unaffected. Some customers using the Hologram Dashboard and API may notice slower response times. Please reach out to support@hologram.io if you experience issues.
Nov 8, 20:29 UTC
Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019
Resolved - A fix has been implemented and this issue is now resolved. Cellular network and Data Engine messaging services were unaffected.
Nov 1, 20:41 UTC
Identified - Hologram engineering team is investigating reports of delayed SIM activations. Issue has been escalated to upstream network partner and is under investigation. Cellular network and Data Engine messaging services are unaffected.
Nov 1, 18:30 UTC
Oct 31, 2019
Resolved - At 1:50PM CST an update was released that resulted in certain device originated messages to be rejected by the Data Engine JSON socket entry point. The issue was identified by the Hologram engineering team and resolved by rolling back the patch at 2:02PM CST.
Oct 31, 18:50 UTC
Oct 30, 2019

No incidents reported.