All Systems Operational

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Operational
Device Dashboard Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Operational
Data Services Operational
Data Engine and Routes Operational
SMS over IP Operational
SpaceBridge Tunneling Operational
Inbound Messaging API Operational
Hologram Website Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Global-1 Platform Maintenance Sep 17, 2026 09:00-13:00 UTC

We have scheduled maintenance for our Global-1 Platform. This maintenance will involve work to improve our backend systems, and SIM administrative operations (plan changes, activations, etc) will be unavailable for a short period.

Connectivity is not impacted. Other profiles are not impacted.

Posted on Sep 14, 2026 - 22:06 UTC

Global-2 EU Point of Presence Maintenance Sep 23, 2026 03:00-05:00 UTC

We have scheduled maintenance for one of the nodes of our Global-2 EU Point of Presence. This maintenance will involve work to improve our backend systems, and active data may experience a brief interruption.

Redundant node and other Points of Presence will remain available to route data sessions as needed. Other profiles are not impacted.

Posted on Sep 14, 2026 - 21:46 UTC

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - Between approximately 2:10 PM CT and 4:20 PM CT (19:10 to 21:20 UTC) on September 3, 2026, some devices on Verizon network lost connectivity in Arkansas, northern Mississippi, Oklahoma, and western Tennessee.

The cause was a fiber cut affecting the Verizon network in those areas. Verizon has resolved the issue, and impacted devices have returned to service. No changes were required on the Hologram platform.

Sep 4, 02:08 UTC
Investigating - We are investigating reports of devices on the USA-2 profile losing connectivity in the United States, beginning at approximately 2:10 PM CT (19:10 UTC) on September 3, 2026.

This may also affect data roaming on the Verizon network for Global profiles.

Sep 3, 21:51 UTC

Sep 3, 2026

Sep 2, 2026

No incidents reported.