Monitoring - We have implemented a fix and systems are now catching up on processing the backlog of usage data. All SIM operations should be running normally. We will continue to monitor the situation as needed.
Feb 23, 17:12 UTC
Identified - An issue has been identified causing long delays for cellular operations like SMS and activations. Usage data updates are also being delayed. The team is actively working to address the problem. The cellular network itself is unaffected. We will continue to post updates on this issue.
Feb 23, 16:36 UTC
REST API Operational
Device Dashboard ? Operational
Data Engine Operational
SpaceBridge ? Operational
Cellular Network Operational
SMS ? Operational
Main Website and Store ? Operational
SMS over IP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Feb 22, 2019

No incidents reported.

Feb 21, 2019

No incidents reported.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Resolved - Dash OTA updates are now working properly
Feb 14, 16:54 UTC
Investigating - Issues have been reported preventing successful OTA Dash firmware updates.
Feb 14, 00:27 UTC
Feb 13, 2019
Resolved - Incident to login resolved.
Feb 13, 23:14 UTC
Update - Fix has been identified and is being implemented.to resolve.
Feb 13, 23:11 UTC
Identified - Engineering team has identified an issue with dashboard accessibility and is actively working on a resolution. Data connectivity unaffected.
Feb 13, 23:08 UTC
Feb 12, 2019
Resolved - Incident resolved and all inbound SMS delivery restored to standard service levels.
Feb 12, 20:23 UTC
Identified - Engineering team is investigating an issue preventing inbound device terminated SMS from successful delivery to devices through purchased phone numbers. SMS through API directly, network connectivity, and other platform features unaffected.
Feb 12, 18:14 UTC
Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.