All Systems Operational

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This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Operational
Device Dashboard ? Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Operational
Data Services Operational
Data Engine and Routes Operational
SMS over IP ? Operational
SpaceBridge Tunneling ? Operational
Inbound Messaging API Operational
Hologram Website ? Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 4, 2023

No incidents reported today.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
Delayed Sim Operations on sims prefix 89357*
Resolved - The issue was promptly resolved, SIM operations should be back to normal.
May 31, 17:13 UTC
Investigating - We're investigating an incident involving sim operations (Activations, state changes, plan changes, etc) for SIMs using our ICCID prefix 89357*
May 31, 16:46 UTC
May 30, 2023

No incidents reported.

May 29, 2023
Delayed SIM operations
Resolved - This incident has been resolved.
May 29, 02:57 UTC
Monitoring - There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
May 28, 15:12 UTC
May 28, 2023
Delayed SIM operations
Resolved - This incident has been resolved.
May 28, 14:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 11:58 UTC
Investigating - There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
May 28, 02:10 UTC
May 27, 2023
Delayed SIM Operations
Resolved - This incident has been resolved.
May 27, 21:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 14:06 UTC
Investigating - There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
May 26, 21:22 UTC
May 26, 2023
MT SMS Receiving Issues
Resolved - This incident has been resolved.
May 26, 16:23 UTC
Investigating - Certain SIMs are having issues receiving MT SMS. We are working with carrier partners to resolve
May 25, 16:03 UTC
May 25, 2023
May 24, 2023

No incidents reported.

May 23, 2023
Partial AT&T Outage
Resolved - The incident should be resolved
May 23, 16:52 UTC
Identified - We're experiencing a partial outage on AT&T US with one of our upstream network partners, the outage is affecting new and existing registrations on their network. AT&T is aware of the issue and is currently working on solving it. This is a partial outage affecting sims with prefix 8944* in some areas of US.

We identified the issue started around 23/05/2023 02:20:00 UTC
May 23, 13:01 UTC
May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

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