Hologram Status

All Systems Operational

REST API Operational

Device Dashboard Operational

Data Engine Operational

SpaceBridge Operational

Cellular Network Operational

SMS Operational

Main Website and Store Operational

SMS over IP Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Jul 22, 2019

No incidents reported today.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

Investigating network signaling

Resolved - Network traffic back at expected level. Engineering team escalating follow-up investigation with network partners and continuing to monitor for any change in service quality.
Jul 16, 01:11 UTC

Investigating - Engineering team investigating internal monitors reporting higher than standard threshold levels of network traffic.
Jul 16, 00:29 UTC

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

Identified Network Signal Congestion

Resolved - This incident has been resolved.
Jul 11, 20:44 UTC

Monitoring - Engineers have redirected signaling traffic and congestion and delays are clearing. Hologram team continuing to monitor.
Jul 11, 16:53 UTC

Identified - Network engineers have identified issue causing some signaling congestion and delays which may affect some devices attaching to network. Resolution is in progress to reduce congestion and restore service to normal levels.
Jul 11, 16:03 UTC

Jul 10, 2019

Billing Processing Issues

Resolved - Payments processing provider has resolved issue and Hologram billing activities restored to normal service levels. Engineering team continuing to monitor.
Jul 10, 23:06 UTC

Identified - Our monitoring has detected a service issue with our billing processing provider. Billing activites may be unavailable at this time. Provider engineers are investigating issue and Hologram engineering is continuing to monitor. Cellular network and other services unaffected.
Jul 10, 22:01 UTC

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.