Hologram Status

All Systems Operational

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

REST API Operational

Device Dashboard Operational

Data Engine Operational

SpaceBridge Operational

Cellular Network Operational

SMS Operational

Main Website and Store Operational

SMS over IP Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

Mar 3, 2021

No incidents reported today.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

Degraded Cellular Network Performance

Resolved - This incident has been resolved.
Feb 26, 19:51 UTC

Investigating - We are currently investigating possible degraded performance on the Hologram Network
Feb 26, 18:06 UTC

Delayed SIM Operations

Resolved - This incident has been resolved.
Feb 26, 19:23 UTC

Update - We are continuing to monitor for any further issues.
Feb 26, 18:07 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 18:04 UTC

Update - We are continuing to investigate this issue.
Feb 26, 16:33 UTC

Investigating - There is a currently a delay regarding all SIM operations (Activations, Plan Changes, SMS over IP). Cellular network and other API services are unaffected.
Feb 26, 16:32 UTC

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

Data Engine Maintenance

Completed - The scheduled maintenance has been completed.
Feb 22, 23:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 23:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 18, 18:25 UTC

Update - We will be undergoing scheduled maintenance during this time.
Feb 18, 18:24 UTC

Scheduled - We are performing database maintenance to improve performance of our Data Engine. There may be a slight delay for messages to get processed and trigger routes while this maintenance happening.
Feb 18, 18:23 UTC

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

Delayed SIM Activations

Resolved - This incident has been resolved.
Feb 17, 22:54 UTC

Identified - There is a currently a delay regarding all SIM operations (Activations, Plan Changes, SMS over IP). Cellular network and other API services are unaffected.
Feb 17, 22:42 UTC

Delayed SIM Activations

Resolved - This incident has been resolved.
Feb 17, 02:54 UTC

Identified - There is a currently a delay regarding all SIM operations (Activations, Plan Changes, SMS over IP). Cellular network and other API services are unaffected.
Feb 17, 00:57 UTC