Investigating - We are currently experiencing a partial outage on our Global-2 profiles when performing some eUICC operations. We are actively working with our upstream partners to get this back to normal as soon as possible.

Connectivity remains unaffected on Global-2 profiles. All other profiles remain unaffected along with their eUICC operations.

Sep 23, 2026 - 21:33 UTC

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

REST API Operational
SIM management dashboard Operational
Global-1 (G1) profile Operational
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Operational
Global-2 (G2) profile Operational
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Operational
Global-3 (G3) profile Operational
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Operational
USA-1 (US1) profile Operational
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Operational
USA-2 (US2) profile Operational
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Operational
Canada-1 (CA1) profile Operational
Cellular network connectivity Operational
SIM card operations Operational
Data usage reporting and billing Operational
SMS over cellular Operational
Data Services Operational
Events and Alerts Operational
Secure tunneling with Spacebridge Operational
Inbound Messaging API Operational
Hyper SIM eUICC Operations Partial Outage
Hologram website Operational
Hologram store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 23, 2026

Completed - The scheduled maintenance has been completed.
Sep 23, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 03:00 UTC
Scheduled - We have scheduled maintenance for one of the nodes of our Global-2 EU Point of Presence. This maintenance will involve work to improve our backend systems, and active data may experience a brief interruption.

Redundant node and other Points of Presence will remain available to route data sessions as needed. Other profiles are not impacted.

Sep 14, 21:46 UTC
Completed - The scheduled maintenance has been completed.
Sep 23, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 20:00 UTC
Scheduled - We will be undergoing a planned maintenance affecting new and existing data sessions only on Global-2 profiles with ICCID prefix 89357. Expected downtime is minimal (under 10 mins), within the maintenance time window only.

Other profiles are unaffected.

Sep 17, 01:20 UTC

Sep 22, 2026

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Completed - The scheduled maintenance has been completed.
Sep 17, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 09:00 UTC
Scheduled - We have scheduled maintenance for our Global-1 Platform. This maintenance will involve work to improve our backend systems, and SIM administrative operations (plan changes, activations, etc) will be unavailable for a short period.

Connectivity is not impacted. Other profiles are not impacted.

Sep 14, 22:06 UTC

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.