All Systems Operational

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Operational
Device Dashboard ? Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Operational
Data Services Operational
Data Engine and Routes Operational
SMS over IP ? Operational
SpaceBridge Tunneling ? Operational
Inbound Messaging API Operational
Hologram Website ? Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Resolved - This incident has been resolved.
Apr 18, 17:04 UTC
Monitoring - SMS functionality is restored and backlogged MT SMS have been delivered.
Apr 18, 17:04 UTC
Update - We are continuing to investigate this issue.
Apr 18, 16:55 UTC
Investigating - We are working with carrier partners to diagnose an issue preventing certain SIMs from receiving MT SMS.
Apr 18, 16:55 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 06:00 UTC
Scheduled - On March 26, we added an additional data center in Europe for increased geographical redundancy for SIMs with a profile whose ICCID begins with 8935* (G2).

On April 8th at approximately 06:00 UTC there will be maintenance work done to the original data center in order to improve the system and services. The duration of this maintenance window will be approximately 7 hours, and there will be two brief disconnections on this data center of 25 minutes each.

We don't expect any downtime as our second data center will be up and running handling traffic.

To prevent downtime and in preparation for the maintenance window of April 8th , on April 2nd we will start routing all data through the new data center.

Apr 1, 19:18 UTC
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.