Hologram Status

All Systems Operational

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

REST API Operational

SIM management dashboard Operational

Global-1 (G1) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

Global-2 (G2) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

Global-3 (G3) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

USA-1 (US1) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

USA-2 (US2) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

Canada-1 (CA1) profile Operational

Cellular network connectivity Operational

SIM card operations Operational

Data usage reporting and billing Operational

SMS over cellular Operational

Data Services Operational

Events and Alerts Operational

Secure tunneling with Spacebridge Operational

Inbound Messaging API Operational

Hyper SIM eUICC Operations Operational

Hologram website Operational

Hologram store Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct `8`, `2026`

Duplicate data usage alerts issue

Resolved - Alerts created for data limits or data warnings sent out an additional notification after an update to data limit functionality in our API. Paused SIMs were not affected by this change.
Oct 8, 16:00 UTC

Oct `7`, `2026`

No incidents reported.

Oct `6`, `2026`

No incidents reported.

Oct `5`, `2026`

No incidents reported.

Oct `4`, `2026`

No incidents reported.

Oct `3`, `2026`

No incidents reported.

Oct `2`, `2026`

No incidents reported.

Oct `1`, `2026`

No incidents reported.

Sep `30`, `2026`

No incidents reported.

Sep `29`, `2026`

No incidents reported.

Sep `28`, `2026`

No incidents reported.

Sep `27`, `2026`

No incidents reported.

Sep `26`, `2026`

No incidents reported.

Sep `25`, `2026`

No incidents reported.

Sep `24`, `2026`

Global-2 eUICC operations

Resolved - This incident has been resolved.
Sep 24, 16:05 UTC

Update - We are continuing to investigate this issue.
Sep 24, 14:01 UTC

Investigating - We are currently experiencing a partial outage on our Global-2 profiles when performing some eUICC operations. We are actively working with our upstream partners to get this back to normal as soon as possible.

Connectivity remains unaffected on Global-2 profiles. All other profiles remain unaffected along with their eUICC operations.
Sep 23, 21:33 UTC