All Systems Operational

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Operational
Device Dashboard ? Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Operational
Data Services Operational
Data Engine and Routes Operational
SMS over IP ? Operational
SpaceBridge Tunneling ? Operational
Inbound Messaging API Operational
Hologram Website ? Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 8, 2024

No incidents reported today.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 13:00 UTC
Scheduled - One of our carrier partners will be performing network maintenance (service restart) that will result in active sessions dropping for SIMs with ICCID prefix 89357. The sessions will reconnect immediately upon completion of the service restart.

We will be monitoring with our partner and provide updates as needed.

Oct 2, 17:32 UTC
Oct 2, 2024

No incidents reported.

Oct 1, 2024
Resolved - This incident is now resolved.
Oct 1, 17:02 UTC
Monitoring - We are seeing traffic is back to normal levels and our upstream partner has confirmed the issue is now resolved. We are closely monitoring for the time being and we'll provide another update shortly.
Oct 1, 16:29 UTC
Investigating - We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 89445*).
We're working closely with our upstream partners to get this resolved as soon as possible.

Oct 1, 11:52 UTC
Resolved - This incident has been resolved.
Oct 1, 01:58 UTC
Update - Verizon confirmed that they have fully restored today's network disruption that impacted some customers, and their service has returned to normal levels.
Oct 1, 01:58 UTC
Identified - Verizon has reported widespread outages, both roaming and direct access to the Verizon network might be impacted in our service. We're monitoring the situation and communicating with verizon.
Sep 30, 18:02 UTC
Sep 30, 2024
Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.