Data Connectivity in EU and UK

Incident Report for Hologram

Resolved

This incident has been resolved.

Posted Feb 05, 2019 - 18:35 UTC

Monitoring

Network link provider reporting issue has resolved and new data sessions are successfully connecting in the affected areas of the EU and UK. Hologram team continuing to monitor the situation.

Posted Feb 05, 2019 - 16:42 UTC

Identified

A major network link provider is experiencing an issue affecting multiple network providers causing degraded connectivity service in the EU and UK for certain customers. Existing data sessions are unaffected but devices may experience issues creating new network data sessions. Data connectivity and Hologram platform outside of the EU and UK are unaffected at this time.

Posted Feb 05, 2019 - 15:27 UTC

This incident affected: Cellular Networking (Global Cellular Data Network).