Intermittent data sessions on G2 (89357*)

Incident Report for Hologram

Resolved

This incident has been resolved.

Posted Oct 18, 2025 - 01:31 UTC

Update

We are continuing to investigate this issue.

Posted Oct 10, 2025 - 12:51 UTC

Investigating

We are investigating reports affecting a small subset of devices on G2. Impacted devices may experience shorter-than-expected session durations and occasional disconnections and reconnections

We’ve engaged with upstream partners and are reviewing session handling to understand root cause.

Posted Oct 09, 2025 - 19:31 UTC

This incident affected: Cellular Networking (Global Cellular Data Network).