New registrations and data sessions service disruption on Global-2 SIMs (8935* Prefix)

Incident Report for Hologram

Resolved

This incident has been resolved.
Posted Jun 10, 2026 - 14:40 UTC

Identified

One of our upstream network partners is experiencing an outage affecting new registrations on their 2G, 3G, and 4G/LTE networks. We have notified the partner and are working with them to resolve this issue. This outage only affects SIM cards with the ICCID prefix 8935*.
Posted Jun 10, 2026 - 05:37 UTC
This incident affected: Cellular Networking (Global Cellular Data Network).