Delayed Usage Reporting G1 Carrier Profiles starting with 8944*

Incident Report for Hologram

Resolved

This incident has been resolved.
Posted Jun 16, 2026 - 15:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 16, 2026 - 09:34 UTC

Investigating

Hologram Engineers have identified an issue with the usage consumer from one of our carrier partners. We are investigating a fix. Connectivity is not affected. This is only impacting G1 Carrier Profiles starting with 8944*
Posted Jun 16, 2026 - 09:01 UTC
This incident affected: SIM Management (Data Usage Reporting and Billing).
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