Delayed SIM Operations

Incident Report for Hologram

Resolved

This incident has been resolved.
Posted Jan 31, 2024 - 15:33 UTC

Investigating

There is a currently a backlog of operations delaying SIM operations on some carriers (activations, suspensions, data usage reports, etc). Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
Posted Jan 30, 2024 - 21:17 UTC
This incident affected: SIM Management (SIM Card Administrative Operations).
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