Delayed SIM operations

Incident Report for Hologram

Resolved

This incident has been resolved.

Posted May 28, 2023 - 14:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 28, 2023 - 11:58 UTC

Investigating

There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.

Posted May 28, 2023 - 02:10 UTC

This incident affected: SIM Management (SIM Card Administrative Operations).