Delayed SIM Operations

Incident Report for Hologram

Resolved

The backlog of operations has been resolved.

Posted Jul 17, 2023 - 18:11 UTC

Investigating

There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.

Posted Jul 17, 2023 - 14:13 UTC

This incident affected: Cellular Networking (SMS over cellular - Device Terminated) and SIM Management (SIM Card Administrative Operations).