Delayed SIM Operations

Incident Report for Hologram

Resolved

This incident has been resolved.

Posted May 27, 2023 - 21:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 27, 2023 - 14:06 UTC

Investigating

There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.

Posted May 26, 2023 - 21:22 UTC

This incident affected: SIM Management (SIM Card Administrative Operations).