Telus Outage affecting Canada Connectivity

Incident Report for Hologram

Resolved

This incident has been resolved.
Posted Oct 20, 2026 - 19:25 UTC

Identified

Telus has identified an issue with their network affecting new and existing connections. This outage is affecting all profiles connecting through Telus in Canada including CA-1, Global-1, Global-2, and Global-3. Other countries and networks are not affected.
Posted Oct 15, 2026 - 18:04 UTC
This incident affected: Global-1 (G1) profile (Cellular network connectivity), Global-2 (G2) profile (Cellular network connectivity), Global-3 (G3) profile (Cellular network connectivity), and Canada-1 (CA1) profile (Cellular network connectivity).
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