Network and connectivity incident on SIMs on the 89357* range

Incident Report for Hologram

Resolved

This incident has been resolved.
Posted Aug 31, 2023 - 22:59 UTC

Update

We've determined the incident has been resolved and connectivity on the sim range 89357* has been restored.
Posted Aug 31, 2023 - 22:59 UTC

Monitoring

The issue was promptly identified and fixed, we see almost full recovery, we will keep monitoring.
Posted Aug 31, 2023 - 22:45 UTC

Investigating

We are seeing an issue with a network partner causing some SIM cards on the 89357* ICCID range to be unable to pass data on the network. We immediately reported to our upstream partner and received confirmation about an incident on their side, we're all investigating and will provide more details about impact and path to resolution.
Posted Aug 31, 2023 - 21:46 UTC
This incident affected: Cellular Networking (Global Cellular Data Network).
← Current Status Powered by Atlassian Statuspage