Delayed Billing and Usage Reporting

Incident Report for Hologram

Resolved

This incident has been resolved.

Posted Jan 26, 2023 - 04:37 UTC

Identified

Increased traffic is causing delays in data usage reporting and billing operations. Network connectivity and other services are unaffected. Hologram engineering is actively monitoring as any backlogged events are processed.

Posted Jan 26, 2023 - 01:04 UTC

This incident affected: SIM Management (Data Usage Reporting and Billing).