Delayed SIM Operations

Incident Report for Hologram

Resolved

This incident has been resolved.
Posted Sep 10, 2020 - 15:58 UTC

Identified

Automated reporting has identified an issue delaying SIM operations including activations, plan changing, pause/resume, and SMS delivery. Cellular network and data engine messaging services are unaffected.
Posted Sep 10, 2020 - 14:33 UTC
This incident affected: SIM Management (Device Dashboard, REST API).
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