Delayed SIM Operations on Global-1

Incident Report for Hologram

Resolved

This incident has been resolved.

Posted Jul 23, 2024 - 03:53 UTC

Identified

There is a currently a backlog of operations delaying SIM operations on our Global-1 carrier. Backlog is processing and some customers may experience delays with some SIM operations. Cellular network and other API services are unaffected.

Posted Jul 23, 2024 - 02:16 UTC

This incident affected: Cellular Networking (SMS over cellular - Device Terminated) and SIM Management (SIM Card Administrative Operations).