There will be maintenance performed on core packet networking infrastructure between September 27, 2018 01:00 UTC to 01:30 UTC. This maintenance is necessary for improvements to preventative security measures as well as making overall improvements to network operation.
Impacts: During the active work, there may be brief losses of data routing and packet deliverability, resulting in connections being dropped or destination hosts becoming temporarily unreachable. PDP contexts (packet-switched data sessions) and automatic IP address assignment requests may timeout. SIM operations (activation, deactivation, pausing, and unpausing) should not be affected. Tower authentication and circuit-switched SMS should not be affected. Dashboard and API will not be affected.
We recommend avoiding performing critical maintenance or operations on devices during this maintenance window. If you have any questions, please feel free to reach out to firstname.lastname@example.org
, and the Hologram team will be standing by during the maintenance window to answer any questions.