Delayed Billing and Usage Reporting

Incident Report for Hologram

Resolved

All backlogged events now processed. Usage and billing reporting back at normal service levels
Posted Sep 26, 2019 - 21:19 UTC

Monitoring

Increased traffic is causing delays in data usage reporting and billing operations. Network connectivity and other services are unaffected. Hologram engineering is actively monitoring as any backlogged events are processed.
Posted Sep 26, 2019 - 14:22 UTC
This incident affected: SIM Management (Device Dashboard).
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