All systems continue to operate as expected, we will continue to monitor for any issues.
Posted Oct 21, 2025 - 03:11 UTC
Monitoring
AWS functionality has been restored and stable for the past hour or so. We are awaiting updates from Amazon to ensure that our systems remain stable. All systems are fully restored or catching up. We will continue to monitor to catch an problems early.
Posted Oct 20, 2025 - 21:33 UTC
Identified
We are experiencing delays and downtime with AWS systems that affect the majority of our operations. This includes the API, Dashboard, device state changes, sending SMS to devices, reporting, and our ability to post status pages..
Posted Oct 20, 2025 - 17:40 UTC
This incident affected: SIM Management (Device Dashboard, REST API, SIM Card Administrative Operations, Hyper SIM EUICC Operations, Data Usage Reporting and Billing), Data Services (Data Engine and Routes, SMS over IP), and Cellular Networking (SMS over cellular - Device Terminated).