Delayed SIM Operations

Incident Report for Hologram

Resolved

This incident has been resolved.
Posted Mar 20, 2024 - 04:17 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 19, 2024 - 17:29 UTC

Update

There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
Posted Mar 19, 2024 - 17:28 UTC

Identified

There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
Posted Mar 19, 2024 - 17:28 UTC
This incident affected: Cellular Networking (SMS over cellular - Device Terminated) and SIM Management (SIM Card Administrative Operations).
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