Delayed sim status reporting

Incident Report for Hologram

Resolved

This incident has been resolved. All delayed SIM statuses reported by the API and Dashboard are up to date, and new status changes will be reported without delay.

Posted Sep 19, 2024 - 13:21 UTC

Investigating

There is delayed status reporting for some sims that have recently completed state changes. In some cases a pending state might be reported even if a state change has already completed.

Posted Sep 19, 2024 - 02:33 UTC

This incident affected: SIM Management (Device Dashboard, REST API).