Delayed SIM Operations

Incident Report for Hologram

Resolved

This incident has been resolved.

Posted Mar 24, 2022 - 16:07 UTC

Update

We are continuing to monitor for any further issues.

Posted Mar 24, 2022 - 16:01 UTC

Monitoring

There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.

Posted Mar 23, 2022 - 15:05 UTC

This incident affected: Cellular Networking (SMS over cellular - Device Terminated) and SIM Management (SIM Card Administrative Operations).