Investigating Dashboard/API Degradation

Incident Report for Hologram

Resolved

This incident has been resolved.

Posted Sep 13, 2019 - 19:55 UTC

Monitoring

A recent patch was identified that caused API errors and has been rolled back. Dashboard/API back at normal service levels and engineering team continuing to monitor.

Posted Sep 13, 2019 - 16:49 UTC

Investigating

Engineering team is investigating performance alerts on dashboard/API. Cellular network is unaffected.

Posted Sep 13, 2019 - 16:48 UTC

This incident affected: SIM Management (Device Dashboard, REST API).