Scheduled Maintenance Affecting SIM Operations
Scheduled Maintenance Report for Hologram
Maintenance complete. Backlogged SIM operations have been processed and system restored to normal service levels.
Posted Oct 25, 2018 - 22:47 UTC
Maintenance complete and system verification in progress.
Posted Oct 25, 2018 - 20:56 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 25, 2018 - 17:00 UTC
Scheduled maintenance will affect SIM operations including activations, plan changes, and pause/resume commands. Customers will experience delays in these actions from the Hologram platform during this time. This maintenance is necessary for improvements to network SIM operations.

Impact: During the active work, there will be delays for SIM operations (activation, deactivation, pausing, and unpausing). Tower authentication, circuit-switched SMS, and data connectivity will not be affected.

We recommend avoiding performing critical maintenance or operations on devices during this maintenance window. If you have any questions, please feel free to reach out to, and the Hologram team will be standing by during the maintenance window to answer any questions.
Posted Oct 19, 2018 - 20:23 UTC
This scheduled maintenance affected: REST API and Device Dashboard.