Delayed SIM Operations

Incident Report for Hologram

Resolved

This incident has been resolved.

Posted May 19, 2022 - 00:45 UTC

Monitoring

There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.

Posted May 18, 2022 - 22:39 UTC

This incident affected: Cellular Networking (SMS over cellular - Device Terminated) and SIM Management (SIM Card Administrative Operations).