Delayed Data Engine Message Processing

Incident Report for Hologram

Resolved

Incident resolved and all backlogged messages processed.

Posted Mar 12, 2019 - 23:57 UTC

Monitoring

Resources have been scaled to expedite backlogged message processing. Engineering team is monitoring.

Posted Mar 12, 2019 - 22:21 UTC

Investigating

We are currently investigating delayed Data Engine message processing times due to elevated traffic. All messages in queue will be processed. Network connectivity and SIM operations unaffected.

Posted Mar 12, 2019 - 19:52 UTC

This incident affected: Data Services (Data Engine and Routes).