Degraded SIM Operations

Incident Report for Hologram

Resolved

This incident has been resolved.

Posted May 01, 2023 - 11:15 UTC

Monitoring

The issue has been identified by our partner and a fix has been implemented. We are monitoring the results.

Posted May 01, 2023 - 11:07 UTC

Investigating

One of our upstream network partners is experiencing degraded performance affecting operations for some devices. We have notified the partner and are working with them to resolve this issue.

Posted May 01, 2023 - 11:05 UTC

This incident affected: SIM Management (SIM Card Administrative Operations, Hyper SIM EUICC Operations).