Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2024 - 20:00 UTC
Scheduled
Together with one of our partners, we are adding an additional data center in Europe for increased geographical redundancy for SIMs with a profile whose ICCID begins with 8935* (G2).
Please be aware that by adding an additional data center in a new geography, the public IP address range associated with your devices may change. If you maintain lists of permitted/allowed public IP ranges you need to add a new range ahead of the planned upgrade on March 26.
Notice of the new IPs was sent to account owners and our customer support team can provide the required information.
The maintenance will occur on March 26, 2024 at approximately 20:00 UTC. We anticipate the maintenance to last approximately 10 minutes within this window. While we do not expect any disruption in connectivity during the maintenance window, it's important to note that the public IP address associated with your devices may change.
There will be additional maintenance events scheduled for:
April 2nd.- We will start forwarding data through the new data center in preparation for the maintenance window of April 8th (below)
April 8th at approximately 06:00 UTC there will be maintenance work done to the original data center in order to improve the system and services. The duration of this maintenance window will be approximately 7 hours, and there will be two brief disconnections on this data center of 25 minutes each. We don't expect any downtime as our second data center will be up and running handling traffic.
Posted Mar 22, 2024 - 21:40 UTC
This scheduled maintenance affected: Cellular Networking (Global Cellular Data Network, SMS over cellular - Device Terminated, SMS over cellular - Device Originated).