Delayed SIM Activations

Incident Report for Hologram

Resolved

This incident has been resolved.
Posted Feb 02, 2021 - 20:56 UTC

Monitoring

There is a currently a backlog of operations delaying new SIM activations and preflight configurations. Backlog is processing and some customers may experience delays. Cellular network and other API services are unaffected.
Posted Feb 02, 2021 - 19:47 UTC
This incident affected: REST API and SIM management dashboard.
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