All Systems Operational

About This Site

This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Operational
Device Dashboard ? Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Operational
Data Services Operational
Data Engine and Routes Operational
SMS over IP ? Operational
SpaceBridge Tunneling ? Operational
Inbound Messaging API Operational
Hologram Website ? Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 22, 2025

No incidents reported today.

Feb 21, 2025

No incidents reported.

Feb 20, 2025

No incidents reported.

Feb 19, 2025
Completed - The scheduled maintenance has been completed.
Feb 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 23:00 UTC
Scheduled - Our upstream partner will be performing scheduled maintenance that may temporarily impact connectivity for certain SIMs and profiles.

Impact:
• Affected SIMs: G2 (89357 prefix) SIMs and profiles
• Expected impact: Degradation of registrations and data sessions within a 30-minute window

We apologize for any inconvenience and appreciate your patience while these updates are carried out. Please reach out to our support team if you have any concerns.

Feb 18, 14:13 UTC
Feb 18, 2025
Feb 17, 2025
Completed - The scheduled maintenance has been completed.
Feb 17, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 01:00 UTC
Scheduled - Our upstream partner will be performing scheduled maintenance that may temporarily impact connectivity for certain SIMs and profiles.

Impact:
• Affected SIMs: G2 (89357 prefix) SIMs and profiles
• Expected impact: Degradation of registrations and data sessions within a 30-minute window

We apologize for any inconvenience and appreciate your patience while these updates are carried out. Please reach out to our support team if you have any concerns.

Feb 14, 21:48 UTC
Feb 16, 2025

No incidents reported.

Feb 15, 2025
Resolved - Backlog has been cleared and SIM operations are back to normal.
Feb 15, 00:56 UTC
Identified - We are currently experiencing delays in SIM-related operations due to an increased backlog. This may impact the following services:
• SIM activations
• State changes (e.g., suspensions, reactivations)
• Plan changes

Our team is actively working to process the backlog and restore normal operation times as soon as possible. We apologize for any inconvenience and appreciate your patience.

For urgent requests or further assistance, please reach out to our support team.

Feb 14, 21:40 UTC
Feb 14, 2025
Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.