Monitoring - Issue has been resolved, we will continue to monitor.
Oct 10, 2025 - 00:43 UTC
Oct 10, 2025 - 00:43 UTC
Investigating - We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 89445*).
Impact:
• Some subscribers have difficulty attaching to LTE/2G/3G networks
• Data and SMS services may be degraded or delayed
The issue is currently escalated and we are investigating.
Oct 09, 2025 - 18:36 UTC
Impact:
• Some subscribers have difficulty attaching to LTE/2G/3G networks
• Data and SMS services may be degraded or delayed
The issue is currently escalated and we are investigating.
Oct 09, 2025 - 18:36 UTC
Investigating - We are investigating reports affecting a small subset of devices on G2. Impacted devices may experience shorter-than-expected session durations and occasional disconnections and reconnections
We’ve engaged with upstream partners and are reviewing session handling to understand root cause.
Oct 09, 2025 - 19:31 UTC
We’ve engaged with upstream partners and are reviewing session handling to understand root cause.
Oct 09, 2025 - 19:31 UTC
About This Site
This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.
You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.
Cellular Networking
Partial Outage
Global Cellular Data Network
Partial Outage
SMS over cellular - Device Terminated
Operational
SMS over cellular - Device Originated
Operational
SIM Management
Operational
Device Dashboard
?
Operational
REST API
Operational
SIM Card Administrative Operations
Operational
Hyper SIM EUICC Operations
Operational
Data Usage Reporting and Billing
Operational
Data Services
Operational
Data Engine and Routes
Operational
SMS over IP
?
Operational
SpaceBridge Tunneling
?
Operational
Inbound Messaging API
Operational
Hologram Website
?
Operational
Hologram Store
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance