Investigating - Customers using Verizon direct profiles may see:
• Errors or long delays for state changes (activate/deactivate/suspend/resume)
• Failed or delayed plan changes
We're seeing increased error rates and latency from the upstream Verizon provisioning interface, leading to intermittent failures on SIM operations initiated via the Dashboard and API.
Aug 26, 2025 - 20:24 UTC
• Errors or long delays for state changes (activate/deactivate/suspend/resume)
• Failed or delayed plan changes
We're seeing increased error rates and latency from the upstream Verizon provisioning interface, leading to intermittent failures on SIM operations initiated via the Dashboard and API.
Aug 26, 2025 - 20:24 UTC
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This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.
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Cellular Networking
Operational
Global Cellular Data Network
Operational
SMS over cellular - Device Terminated
Operational
SMS over cellular - Device Originated
Operational
SIM Management
Degraded Performance
Device Dashboard
?
Operational
REST API
Operational
SIM Card Administrative Operations
Degraded Performance
Hyper SIM EUICC Operations
Operational
Data Usage Reporting and Billing
Operational
Data Services
Operational
Data Engine and Routes
Operational
SMS over IP
?
Operational
SpaceBridge Tunneling
?
Operational
Inbound Messaging API
Operational
Hologram Website
?
Operational
Hologram Store
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance