All Systems Operational

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This status page provides up-to-date information about the current performance of Hologram platform. Should an outage or service interruption occur, Hologram Success and Engineering teams will post updates on this page. Upcoming maintenance windows will be announced here ahead of time.

You can subscribe to receive notifications for incidents and maintenance alerts via email, SMS, or RSS. Additionally, outage alerts and maintenance notifications will appear in the footer of Hologram.io, on the login page for the Hologram Dashboard, and in the top right corner of your Hologram Dashboard.

Cellular Networking Operational
Global Cellular Data Network Operational
SMS over cellular - Device Terminated Operational
SMS over cellular - Device Originated Operational
SIM Management Operational
Device Dashboard ? Operational
REST API Operational
SIM Card Administrative Operations Operational
Hyper SIM EUICC Operations Operational
Data Usage Reporting and Billing Operational
Data Services Operational
Data Engine and Routes Operational
SMS over IP ? Operational
SpaceBridge Tunneling ? Operational
Inbound Messaging API Operational
Hologram Website ? Operational
Hologram Store Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 24, 2025

No incidents reported today.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
Resolved - This incident has been resolved.
Apr 22, 02:12 UTC
Identified - There is a backlog of SIM operations which is delaying activations, and as a result connectivity is affected for those specific SIMs. We are actively working on restoring service and will provide updates accordingly.
Apr 21, 18:45 UTC
Apr 21, 2025
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Resolved - This incident has been resolved.
Apr 18, 15:44 UTC
Monitoring - We’ve increased capacity on our PGW (Packet Gateway) network nodes and are already seeing significant improvement in performance. Our team is actively monitoring to ensure stability and will provide further updates as needed.
Apr 18, 13:26 UTC
Investigating - We are currently investigating a reported issue on our G3 SIMs/profiles (ICCID prefix 89464*). We are seeing high percentages of packet loss with both existing and new data sessions.

We are actively working with our upstream partners on a resolution. We will provide updates as more information becomes available.

Apr 18, 02:46 UTC
Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.