Delayed SIM operations

Incident Report for Hologram

Resolved

The backlog of SIM operations has been cleared. SIM operations will now process without delay.

Posted Jan 10, 2022 - 16:02 UTC

Investigating

There is a currently a backlog of operations delaying SIM operations on some carriers. Backlog is processing and some customers may experience delays. Cellular network, SMS and other API services are unaffected.

Posted Jan 10, 2022 - 13:14 UTC

This incident affected: SIM Management (SIM Card Administrative Operations).