The upgrade was only partially completed due to issues. All services are back up and operational and we will retry the upgrade at a later date.
Posted Jan 17, 2017 - 00:40 UTC
Update
We apologize for the unexpected length of time this is taking. We're hoping the upgrade will be completed soon.
Posted Jan 17, 2017 - 00:24 UTC
Update
The upgrade is taking longer than we expected but still hope to have it done soon. Cellular data is unaffected and any messages sent to our cloud TCP endpoint will not be lost and will show up once the upgrade is complete.
Posted Jan 16, 2017 - 23:36 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 16, 2017 - 23:00 UTC
Scheduled
We are performing a database update and there may be up to a minute of API/Dashboard downtime during this window. We'll be sure to post an update if there are any complications or changes.
Note: Cellular data, SMS, SMS-over-IP, and our Cloud should not experience any loss of connectivity or data at this time; however, SMS-over-IP and Cloud may experience up to 1 minute of delay in routing during this upgrade window.