Dashboard and API timeouts

Incident Report for Hologram

Resolved

Affected services were restored to normal service levels.

Posted Nov 19, 2018 - 16:49 UTC

Monitoring

Affected services have been restored. Our team is continuing to monitor. No cellular connectivity (data or SMS) was affected.

Posted Nov 19, 2018 - 15:25 UTC

Investigating

Automated monitoring alerted our team to an issue where requests to our Dashboard and REST API are timing out. We are investigating. Cellular data, connectivity, and SMS are unaffected.

Posted Nov 19, 2018 - 15:22 UTC