SIM Operations Delayed

Incident Report for Hologram

Resolved

The issue has been resolved. All SIM operations should be normal.

Posted Jun 18, 2017 - 21:07 UTC

Identified

The carrier is deploying a fix now

Posted Jun 18, 2017 - 21:04 UTC

Investigating

We are working with our carrier partners to investigate an issue causing some SIM operations (activation, SMS, pause/resume) to be delayed. We hope to have more information on this soon.
Note that cellular data services should not be affected.

Posted Jun 18, 2017 - 20:08 UTC