Scheduled Maintenance

Scheduled Maintenance Report for Hologram

Completed

The scheduled maintenance has been completed.

Posted Sep 22, 2018 - 07:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 22, 2018 - 05:00 UTC

Scheduled

An upstream provider will be performing critical maintenance as a result of SIM operation delays last week. During this time, Hologram dashboard SIM operations including activations, pausing, and SMS will be delayed. Network connectivity and data engine services will NOT be affected.
As a precaution, we advise customers to avoid scheduling critical operations (e.g. device upgrades, maintenance) during this maintenance window. Our status page will remain the primary location for updates concerning this planned maintenance event.

Posted Sep 21, 2018 - 20:13 UTC

This scheduled maintenance affected: SIM Management (Device Dashboard, REST API) and Cellular Networking (SMS over cellular - Device Terminated).