All Systems Operational
REST API Operational
Device Dashboard ? Operational
Cloud Services Router Operational
SpaceBridge ? Operational
Cellular Network Operational
SMS ? Operational
Main Website and Store ? Operational
SMS over IP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Jan 20, 2017

No incidents reported today.

Jan 19, 2017
Completed - Upgrade completed successfully with minimal downtime. All services are back up and there should have been no data loss.
Jan 19, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 23:45 CST
Scheduled - We will be completing the upgrade that failed on Monday. We've spoken with our hosting provider and the issue that prevented success should be resolved and so this entire operation should complete within 5 minutes.
The dashboard and API will be down during this time.
Jan 18, 11:42 CST
Jan 17, 2017

No incidents reported.

Jan 16, 2017
Completed - The upgrade was only partially completed due to issues. All services are back up and operational and we will retry the upgrade at a later date.
Jan 16, 18:40 CST
Update - We apologize for the unexpected length of time this is taking. We're hoping the upgrade will be completed soon.
Jan 16, 18:24 CST
Update - The upgrade is taking longer than we expected but still hope to have it done soon. Cellular data is unaffected and any messages sent to our cloud TCP endpoint will not be lost and will show up once the upgrade is complete.
Jan 16, 17:36 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 17:00 CST
Scheduled - We are performing a database update and there may be up to a minute of API/Dashboard downtime during this window. We'll be sure to post an update if there are any complications or changes.

Note: Cellular data, SMS, SMS-over-IP, and our Cloud should not experience any loss of connectivity or data at this time; however, SMS-over-IP and Cloud may experience up to 1 minute of delay in routing during this upgrade window.
Jan 16, 13:44 CST
Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017

No incidents reported.